I can't remember my password!
Click the 'Forgot Your Password?' button on the login page to be emailed with instructions on how to reset it.

Will I need to download specific software or an App?
Google Chrome is the recommended browser. If you typically use another browser such as Microsoft Edge or Safari, we highly recommend that you download Google Chrome prior to the event.

What device should I use to watch?
We strongly advise that you participate via your desktop or laptop computer/mac that has good speakers. Mobile devices are supported but the best experience will be through the desktop or laptop computer/mac.

Do I need a microphone or camera to participate?
No. Interaction is via the chat and question functions.

I Need Tech Support With The Platform. What Should I Do?
On live event days you can click the BLUE chat bubble in the bottom right corner of your screen to chat directly to the support team. Otherwise please use the Contact Us form.